Brendan Witcher | Vice President And Principal Analyst
Forrester Research

​​​​​​​Brendan is an expert on consumer behavior and technology trends in the commerce engagement space. Brendan’s research focuses on strategic initiatives and technologies that help companies win, serve, and retain today’s digitally savvy customers. He has provided commentary and insights in industry media such as Bloomberg, CNBC, Marketplace, NPR, PBS, The Economist, Time, and The Wall Street Journal.