SungJoon Park | Director - Loyalty & High Value Customers
SkyTeam

SungJoon Park, Director - Loyalty & High Value Customers, SkyTeam

As the Director of Loyalty & High Value Customers at SkyTeam, SungJoon is committed to ensuring that every customer experience is seamless and consistent in terms of mileage accrual, redemption, Elite customer recognition, and tier benefits across all frequent flyer programs of the SkyTeam member airlines.  Also, he is responsible for designing the roadmap for the evolution of loyalty and taking the loyalty programs to unprecedented altitudes.  SungJoon is a secondee from Korean Air and has over 10 years of experience in the airline industry from airport operations to loyalty to strategic partnerships.

Appearances:



World Aviation Festival 2024 - Day 3 @ 14:00

Panel: Moving from transactional loyalty towards a more interactive, personalized model

last published: 25/Jul/24 14:05 GMT

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