Phil Robson | Sales Manager
Enghouse Interactive
Phil has over 25 years’ experience working in the converged markets of IT and Telecommunications, with the majority of that time spent both selling and designing unified communications and contact centre solutions. Phil has been employed with Enghouse for over 10 years where his passion is working with organisations to deliver the best possible solution to meet their current and future CX needs.
Appearances:
Day 1 @ 14:00
Roundtable #13: Future-proofing the contact centre – Integrating Microsoft Teams and enabling AI
This roundtable will run three times - 2pm, 2:30pm, and 3pm.
- Key benefits of a Microsoft Teams integrated contact centre
- How to get started with AI for your CX
- Blueprint for developing a short and long-term strategy
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